Privacy Policy

Welcome to Viddarpan's Privacy Policy. We are committed to protecting the privacy and security of our students, parents, teachers, and administrators. This policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

A. Personal Information

When you register for Viddarpan or use our application, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and physical address.
• Educational Data: Student IDs, grades, attendance records, assignments, and behavioral reports.
• Account Credentials: Usernames, passwords, and security questions.
• Financial Information: If you pay school fees through Viddarpan, payment details are processed securely by our third-party payment gateways. We do not store raw credit card numbers.

B. Automatically Collected Data

• Device Information: Device type, operating system, unique device identifiers, and IP address.
• Usage Data: Interaction with our platform, feature usage, timestamps, and crash logs.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the Viddarpan ERP platform.
• To facilitate communication between schools, parents, and students.
• To process fee payments securely.
• To improve our services, develop new features, and ensure system security.
• To comply with legal obligations and respond to lawful requests.

3. How We Share Your Information

Viddarpan does not sell or rent your personal information to third parties. We only share information in the following circumstances:

• With Your School: Data is shared securely with authorized school administrators and teachers.
• Service Providers: We engage trusted third parties to perform services on our behalf (e.g., cloud hosting, email delivery, SMS gateways). These providers are bound by strict confidentiality agreements.
• Legal Compliance: We may disclose information if required by law, subpoena, or other legal processes.

4. Data Security

We implement robust security measures, including encryption in transit and at rest, regular security audits, and strict access controls, to protect your data against unauthorized access, alteration, or destruction.

5. Children's Privacy

Viddarpan is used in educational settings. We comply with applicable children's privacy laws (such as COPPA in the US, or equivalent local regulations). Information concerning students under the age of 13 is only collected with verified parental consent, provided via the educational institution.

6. Your Rights

Depending on your jurisdiction, you have the right to access, correct, or request the deletion of your personal data. For requests regarding account deletion, please refer to our Account Deletion page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our Privacy Team at privacy@viddarpan.com.