Contact the Trust Team

Direct Lines of Communication

We believe in open communication regarding security and privacy. If you have questions that aren't answered in this Trust Center, you can reach our specialized teams directly.

Security Inquiries

For questions regarding our infrastructure, penetration testing reports, or to request our SOC 2 Type II report (under NDA): Email: security@viddarpan.com

Privacy & Compliance

For questions regarding data processing agreements, GDPR compliance, or data retention policies: Email: privacy@viddarpan.com

Vulnerability Reporting

If you are a security researcher and have discovered a potential vulnerability, please DO NOT discuss it publicly. Follow our responsible disclosure guidelines. Email: security@viddarpan.com Please use our PGP key (available upon request) for transmitting sensitive vulnerability payloads.

General Support

For account help, billing inquiries, or technical support, please visit our Contact Support page or submit a ticket through your administrator dashboard.