Authorized Sub-processors

What is a Sub-processor?

To provide the Viddarpan platform efficiently and securely, we partner with specialized third-party service providers. In privacy terminology, because Viddarpan acts as a "Data Processor" for your school, these partners are known as "Sub-processors."

We carefully evaluate every sub-processor to ensure they meet our rigorous security standards and comply with global data protection regulations (such as GDPR and SOC 2). We execute Data Processing Agreements (DPAs) with each provider, legally binding them to protect your data.

Infrastructure & Hosting Sub-processors

These are the core providers that host the Viddarpan application and store school data.

| Sub-processor | Purpose | Location | Certifications | | :--- | :--- | :--- | :--- | | Amazon Web Services (AWS) | Cloud Infrastructure & Database Hosting | Multiple (e.g., US, EU, India) | SOC 2, ISO 27001 | | Cloudflare | Web Application Firewall, CDN, DDoS Protection | Global Edge Network | SOC 2, ISO 27001 |

Operational Sub-processors

These providers assist us with delivering specific functionalities within the Viddarpan platform, such as sending emails or processing support tickets.

| Sub-processor | Purpose | Location | Certifications | | :--- | :--- | :--- | :--- | | Resend | Transactional Email Delivery (e.g., password resets, notifications) | United States | SOC 2 | | PostHog | Product Analytics (to improve UI/UX, no PII tracked) | United States / EU | SOC 2 | | Sentry | Error Tracking and Crash Reporting | United States | SOC 2, ISO 27001 |

Optional Integrations

Schools may choose to enable optional integrations within Viddarpan. If a school administrator enables these features, data may be shared with the following providers:

| Provider | Purpose | Note | | :--- | :--- | :--- | | Stripe | Payment Gateway for online fee collection | Only activated if the school configures online payments. | | Zoom | Video conferencing for online classes | Only activated if the school enables the virtual classroom module. |

Updates to this List

As our product evolves, we may add or remove sub-processors. We will update this page to reflect any changes. If you are a Viddarpan customer and wish to be notified of sub-processor changes, please contact your Customer Success Manager to be added to our notification registry.